Transferring Calls

To transfer a call to another extension, press the FLASH button to get dial tone and put your current caller on hold. Dial the other extension number; you can either hang up when it rings or wait until the other extension answers.

You can use FLASH to return to the held caller if the call is not answered or the extension is busy. If the caller wishes to wait until the busy extension is free, the call can be queued to that extension as follow: